Privacy Policy
Privacy Policy
Last Updated: March 4, 2026
Last Updated: March 4, 2026Effective Date: March 4, 2026
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Introduction
ClawdotLabs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clawdotlabs.com (the "Site") and purchase our products.
Our Philosophy: We practice what we preach. Just as we sell privacy-first AI hardware that keeps your data local, we treat your personal data with the same respect. We collect only what we need, store it securely, and never sell your information.
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Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:- Register for an account - Place an order - Sign up for our newsletter - Contact our support team - Participate in promotions or surveys
This may include: - Name and contact information (email, phone, shipping/billing address) - Payment information (processed securely by Shopify Payments) - Order history and preferences - Communication records with our support team
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device and usage:- Device Information: IP address, browser type, operating system - Usage Data: Pages visited, time spent, referring websites - Cookies: See our Cookie Policy section below
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How We Use Your Information
We use the information we collect for the following purposes:
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Data Storage and Security
Security Measures
We implement industry-standard security measures to protect your personal information:- Encryption: SSL/TLS encryption for all data transmission - Secure Hosting: Shopify's PCI DSS compliant infrastructure - Access Controls: Limited employee access to customer data - Regular Audits: Security assessments and vulnerability testing
Data Retention
We retain your personal information for as long as necessary to: - Fulfill the purposes outlined in this policy - Comply with legal obligations - Resolve disputes - Enforce our agreementsTypical retention periods: - Order information: 7 years (for tax/accounting purposes) - Marketing preferences: Until you unsubscribe - Account information: Until you request deletion
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Your Privacy Rights
Depending on your location, you may have the following rights:
For All Users
- Access: Request a copy of your personal data - Correction: Update or correct inaccurate information - Deletion: Request deletion of your personal data - Opt-out: Unsubscribe from marketing communicationsFor EU/EEA Users (GDPR)
- Right to be informed - Right of access - Right to rectification - Right to erasure ("right to be forgotten") - Right to restrict processing - Right to data portability - Right to object - Rights related to automated decision-makingFor California Users (CCPA)
- Right to know what personal information is collected - Right to delete personal information - Right to opt-out of the sale of personal information (we don't sell your data) - Right to non-discrimination for exercising your rightsTo exercise your rights, contact us at: privacy@clawdotlabs.com
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Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our services.Types of Cookies We Use
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.---
Third-Party Services
We use third-party services to operate our business:
These third parties have their own privacy policies. We recommend reviewing them.
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Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
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International Data Transfers
We are based in Peru, but our servers and third-party services may be located in other countries (primarily the United States). By using our Site, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.
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Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by: - Posting the new policy on this page - Updating the "Last Updated" date - Sending an email notification for significant changes
Please review this policy periodically. Continued use of our Site after changes constitutes acceptance of the updated policy.
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Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@clawdotlabs.com
Mailing Address: ClawdotLabs Attn: Privacy Officer Lima, Peru
Response Time: We aim to respond to all privacy-related inquiries within 48 hours.
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Our Commitment to Privacy
At ClawdotLabs, we believe privacy is a fundamental right. We founded our company on the principle that your data should belong to you — whether that's the AI running on your local hardware or your personal information on our servers.
We promise to: - Collect only the data we need - Protect your information with industry-leading security - Never sell your personal data to third parties - Be transparent about how we use your information - Respect your rights to access, correct, or delete your data
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This Privacy Policy was last updated on March 4, 2026.